Built on the world’s #1 AI CRM, Health Cloud is the trusted, connected platform for healthcare. By bringing together clinical and nonclinical data in one place with actionable intelligence, Health Cloud helps you collaborate efficiently, deliver personalized care, and automate health operations.
![[Template] - Product Theme / PDP+ (1)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/05/Health-Life-Sciences_Overview_Marquee_Marquee-Background_Version-2.webp?w=1024 "[Template] - Product Theme / PDP+ (1)")
Global healthcare organizations trust Salesforce Health Cloud.
![[Template] - Product Theme / PDP+ (9)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Health-Cloud_Customer-Logo-Grid_Background_Version-2.png?w=1024 "[Template] - Product Theme / PDP+ (9)"){kind=logo}
Deliver personalized, connected care from anywhere.
Automate business processes and rally health teams around a single view of your patients, members, and partners with Health Cloud.
Unlock access to holistic care with real-time data.
Leverage compliant, out-of-the-box console application to streamline health services, boost agent productivity, and personalize interactions. Rapidly build and deploy digital-first health experiences across channels.
![[Template] - Product Theme / PDP+ (10)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-B-Feature-1_Version-1-1.png?w=1024 "[Template] - Product Theme / PDP+ (10)")
Deliver connected healthcare experiences in the home with automated scheduling workflows, integrated medication management, and caregiver slot broadcasting.
![[Template] - Product Theme / PDP+ (11)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-A-Step-3_Version-1-1.png?w=1024 "[Template] - Product Theme / PDP+ (11)")
Simplify agent-assisted scheduling and improve patient satisfaction with guided bookings, waitlisting, and multi-participant appointments to reduce no-shows.
![[Template] - Product Theme / PDP+ (12)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-B-Feature-3_Version-1.png?w=1024 "[Template] - Product Theme / PDP+ (12)")
Engage with empathy for optimal, whole-person care services. Optimize crisis center operations to promote urgent access to safe, quality mental healthcare, from anywhere.
![[Template] - Product Theme / PDP+ (13)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-A-Step-2_Version-1-1.png?w=1024 "[Template] - Product Theme / PDP+ (13)")
Engage patients and providers efficiently with connected data.
Leverage flexible care plans for more equitable care. Take into account social determinants and assessments, and align with industry guidelines to effectively analyze and address gaps.
![[Template] - Product Theme / PDP+ (18)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-A-Step-1_Version-1.png?w=1024 "[Template] - Product Theme / PDP+ (18)")
Make finding, managing, and supporting provider partners easier. Streamline referrals, recruiting, credentialing, contracting, and self-service.
![[Template] - Product Theme / PDP+ (19)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Health-Cloud_Product-Features-Blade_How-It-Works-Headline-E-Step-1_Version-1.png?w=1024 "[Template] - Product Theme / PDP+ (19)")
Streamline care decision reviews, appeals, and grievances to lower costs and speed time to care. Simplify prior authorizations and referrals with electronic, automatic approval options and intelligent recommendations on an insurance platform.
![[Template] - Product Theme / PDP+ (20)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-C-Feature-1_Version-1-2.png?w=1024 "[Template] - Product Theme / PDP+ (20)")
Transform small and large group quoting, enrollment, benefits management, and renewals to seamlessly convert and retain members. Simplify mid-term adjustments and employee-employer contributions on an end-to-end insurance platform.
![[Template] - Product Theme / PDP+ (21)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Payer_Product-Features-Blade_How-It-Works-Headline-D-Step-1_Version-1-2.png?w=1024 "[Template] - Product Theme / PDP+ (21)")
Collaborate and scale with health automation.
Streamline health document intake and processing with end-to-end routing framework, classification, and multiple-entity support.
![[Template] - Product Theme / PDP+ (26)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-C-Feature-2_Version-1.png?w=1024 "[Template] - Product Theme / PDP+ (26)")
Accelerate and simplify health integration with clicks, not code. Leverage industry-compliant FHIR APIs, clinical data models, and pre-packaged apps for healthcare.
![[Template] - Product Theme / PDP+ (27)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-C-Feature-3_Version-2.png?w=1024 "[Template] - Product Theme / PDP+ (27)")
Gain a holistic view of each patient’s health with clinical and nonclinical factors – medical, demographic, claims, social, and behavioral – in one, real-time profile.
![[Template] - Product Theme / PDP+ (28)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_HealthCloud_Product-Features-Blade_Product-Capability-B-Feature-2_Version-1.png?w=1024 "[Template] - Product Theme / PDP+ (28)")
Extend the power of Health Cloud with these related products.
Data Cloud
Empower teams to engage customers at every touchpoint, with relevant health insights and contextual data in the flow of work.
MuleSoft
Integrate data from any system and automate complex tasks to deliver connected customer experiences, faster.
Einstein AI
Create customizable, predictive, and generative AI experiences to fit all your business needs safely.
Marketing Cloud
Personalize customer experiences and optimize each campaign with data-first enterprise solutions for any channel and device.
Slack
Connect your entire organization on a single platform that makes sharing vital information easier, faster, and more direct.
Life Sciences Cloud
Scale patient-centric experiences across your organization, reduce drug costs, and improve sales transparency.
Service Cloud
Transform patient contact and self-service interactions across every channel to simplify the customer experience.
![[Template] - Product Theme / PDP+ (32)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Health-Cloud_Related-Products_Background_Version-1-1.png?w=1024 "[Template] - Product Theme / PDP+ (32)")
Health Cloud Pricing
Find the right Health Cloud edition for your business needs
Health Cloud Enterprise
Out-of-the-box CRM for healthcare and life sciences.
$ 325
USD/User/Month
(Billed annually)
- Clinical and Insurance Data Models
- Integrated Care Management
- Omnistudio and FlexCards
Health Cloud Unlimited
Unlimited CRM power and support for healthcare and life sciences.
$ 500
USD/User/Month
(Billed annually)
- Everything in Enterprise, plus More Storage and Automation
- Predictive and Generative AI
- Premier Success Plan and Full Sandbox
Health Cloud Einstein 1 for Service
Everything from Unlimited Edition, plus Service Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
- Service AI
- Customer Communities
- Slack Collaboration and Productivity
Health Cloud Einstein 1 for Sales
Everything from Unlimited Edition, plus Sales Einstein AI, Data Cloud, Slack, and more.
$ 700
USD/User/Month
(Billed annually)
- Sales AI
- Partner Apps
- Slack Collaboration and Productivity
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Salesforce helped us break down barriers and get everyone functioning on a cohesive and unified platform.
Tom MacMillan
CIO, EmblemHealth
Salesforce allows for a more patient-centric, whole-person approach, allowing us to have the same level of safe and comfortable interaction with the technology that is seen in any other industry.
Dr. Alastair Mackinlay
Medical Informatics Lead, Barwon Health
![[Template] - Product Theme / PDP+ (35)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2023/04/n-up-sales-cloud-background-customer.webp?w=1024 "[Template] - Product Theme / PDP+ (35)")
Get the most out of Health Cloud with thousands of partner apps and experts.
![[Template] - Product Theme / PDP+ (36)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Accenture-logo.png?w=1024 "[Template] - Product Theme / PDP+ (36)"){kind=logo}
![[Template] - Product Theme / PDP+ (37)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Coastal-Cloud-1.png?w=550 "[Template] - Product Theme / PDP+ (37)")
![[Template] - Product Theme / PDP+ (38)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Deloitte_Logo.png?w=1024 "[Template] - Product Theme / PDP+ (38)"){kind=logo}
![[Template] - Product Theme / PDP+ (39)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/PWC_7599aa.png?w=927 "[Template] - Product Theme / PDP+ (39)")
![[Template] - Product Theme / PDP+ (40)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Slalom_0c88d4.png?w=480 "[Template] - Product Theme / PDP+ (40)")
![[Template] - Product Theme / PDP+ (41)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Health-Cloud_Logo-Grid_Logo-6_Version-2.png?w=640 "[Template] - Product Theme / PDP+ (41)"){kind=logo}
![[Template] - Product Theme / PDP+ (42)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Health-Cloud_Logo-Grid_Background_Version-2-1.png?w=1024 "[Template] - Product Theme / PDP+ (42)"){kind=logo}
![[Template] - Product Theme / PDP+ (43)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/AppX-HealthCloud.png?w=1024 "[Template] - Product Theme / PDP+ (43)")
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your investment.
Hit the ground running with healthcare tips, tricks, and best practices.
Guide
Everything You Need to Know About Healthcare Technology Platforms
WEBINAR
Unlocking Healthcare AI
Whitepaper
Accelerating Healthcare Innovation on a Connected Platform
Analyst report
Applications of AI in Health and Life Sciences 2024
Ready to take the next step with the #1 AI CRM?
![[Template] - Product Theme / PDP+ (48)](https://i0.wp.com/www.salesforce.com/content/dam/web/global/svg-icons/screen.svg "[Template] - Product Theme / PDP+ (48)"){kind=icon}
Start your trial.
Try Health Cloud free for 30 days. No credit card. No installations.
![[Template] - Product Theme / PDP+ (49)](https://i0.wp.com/www.salesforce.com/content/dam/web/global/svg-icons/call.svg "[Template] - Product Theme / PDP+ (49)"){kind=icon}
Talk to an expert.
Tell us a bit more so that the right person can reach out faster.
![[Template] - Product Theme / PDP+ (50)](https://i0.wp.com/a.sfdcstatic.com/shared/images/pbc/play.svg "[Template] - Product Theme / PDP+ (50)")
Watch a demo.
Learn how Salesforce empowers healthier connections.
![[Template] - Product Theme / PDP+ (51)](https://i0.wp.com/wp.salesforce.com/en-us/wp-content/uploads/sites/4/2024/03/Health-Life-Sciences_Life-Sciences-Cloud_FAQ_Background_Version-1-1.png?w=1024 "[Template] - Product Theme / PDP+ (51)")
Health Cloud FAQ
It is our premier patient and member relationship software for healthcare and life sciences that harnesses the power and security of the cloud, and social and mobile tech. It delivers personalized engagement with a unified view, smart patient management, and a connected engagement experience.
Yes, Health Cloud is HIPAA compliant. We approach technology with a compliance mindset, securing patient data to meet HIPAA, HL7 FHIR, HITRUST, FedRAMP, ASIP Santé, FDA, or GDPR standards.
Customers can also purchase Shield or Government Cloud in addition to Health Cloud to further protect the data.
Health Cloud is designed to be the engagement, data aggregation, and collaboration solution that complements current EHRs and clinical systems. Integrating EHR with Health Cloud can unlock a panoramic view of patients for smarter, personalized care.
Health Cloud extends the value of Service Cloud and Sales Cloud by leveraging the powerful CRM features to enable more personalized patient and partner relationships. Learn more
Health Cloud helps remove unnecessary friction and administrative complexity to streamline care, provider relationships, and government health services.
Learn more about Provider, Payer, and Public Sector Health solutions.
![[Template] - Product Theme / PDP+ (2024)](data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mP8/h8AAvMB+NzmkbcAAAAASUVORK5CYII=)